At Rafi Repose, we are committed to delivering your orders quickly and safely, no matter where you are in the world. This Shipping Policy outlines how we process, ship, and deliver your purchases.

Shipping Coverage

• We ship our products worldwide.

• Shipping availability may vary depending on product type and destination.

Processing Time

• Orders are processed within 2–4 business days after being placed.

• Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

• Delivery times vary depending on the destination country and local courier services. Estimated delivery timeframes:

  • Local Deliveries: 5–10 business days.

  • International Deliveries: 10–25 business days.

• Delays may occur due to customs clearance, weather conditions, or courier issues, which are beyond our control.

Shipping Fees

• Shipping charges (if applicable) are calculated and displayed at checkout.

• In some cases, promotional offers may provide free shipping on select orders.

Cash on Delivery (COD)

• Cash on Delivery is the only payment method available for all orders.

• Customers are required to pay the full amount at the time of delivery.

• Please ensure you have the exact payment ready, as delivery personnel may not always carry change.

Order Tracking

• Once your order has been shipped, you may receive tracking details via email (if available with the courier).

• Tracking availability may vary depending on the shipping destination and courier service.

Incorrect Address or Delivery Issues

• Customers are responsible for providing an accurate and complete delivery address at checkout.

• Rafi Repose is not responsible for delays or failed deliveries caused by incorrect addresses or recipient unavailability.

• If an order is returned due to an incorrect address or failure to collect, reshipping fees may apply.

Damaged or Lost Packages

• If your package is lost or arrives damaged, please contact us immediately at [email protected] with your order details and, if applicable, photos of the damage.

• We will work with our courier partners to resolve the issue promptly.

Customs and Duties

• International shipments may be subject to customs duties, taxes, or import fees charged by the destination country.

• These charges are the responsibility of the customer and are not included in our product or shipping prices.

Contact Us

If you have any questions about your order, shipping status, or delivery, please reach out to us at:

Email: [email protected]